"Cache fonts local" does not work
Hi Support!
After switching to "Cache fonts local" and downloading the fonts and save, the current font is not working any more.
The website is: https://www.oplaender-bau-ing.de/wordpress/
Here is a screenshot:
On my other Betheme Websites it works fine. Any ideas for this problem?
That would be great!
Cheers Claudia
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
Sorry, but the login credentials you have sent are not working.
Also, you did not have FTP access.
Please, send WP and FTP credentials again, and ensure they are working.
Before that, you can contact your server administrator and ask if your server does not have a problem with extracting the file contents (file_get_contents php function).
Best regards
Did you contact your hosting provider?
If not, please, do that, and ask about the function I mentioned in my previous message.
Also, you can ask to look at the server logs to check if nothing else is not blocking fonts.
Best regards
I asked the Hoster!
Can you tell me what did your hosting provider say, please?
Did they check the server logs and function I mentioned?
In your FTP, we can see that the fonts download, but the files are empty, and everything shows a problem related to your server, which has a problem with the connection to Google Fonts, and getting fonts files properly.
Best regards