Licenses not showing in http://api.muffingroup.com/licenses/
Hi, the latests licenses registered, are not present in http://api.muffingroup.com/licenses/ but in wordrpress websites is all ok, license is registered and builder is ok.
We wait a response for resolve this question. We use http://api.muffingroup.com/licenses/ and we would like to continue to use it.
Best Regards
Alessio
Comments
Hi,
Please, deregister these license keys in Betheme -> Dashboard for these websites, and recheck the license manager.
Thanks
We already tried but it didn't work.
Alessio
Please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Data sent from contact form.
Site have license inserted.
Alessio
You only sent a link to your website but did not attach dashboard access.
Please, send complete data. Remember to attach a link to this forum discussion.
Thanks
We then resent everything.
Alessio
This license key was deregistered yesterday, and you put it on a staging domain which are overlooked in the API Tool.
Please, check the following link:
https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
This license key is not assigned anywhere and can be used on a main domain.
Also, you changed your username three years ago.
If you cannot find some licenses, please, try to use your previous username, and ensure that they are not registered on staging domain (they will not be present on the list in API tool).
Best regards
Ok, thanks...