BeBuilder is loading and nothing happened
Hi,
I've got similar problem to that: https://forum.muffingroup.com/betheme/discussion/comment/229505#Comment_229505
After update - Graphic BeBuilder is only loading. I waited 15 minutes and the content is not loading
Could you help me? Before was working perfect.
site: meaclinic.pl
Also - tab porfolio in dashbord does'nt work.
/wp-admin/edit.php?post_type=portfolio
A critical error has occurred on the site. Additional instructions have been provided in an email sent to the site administrator's email address.
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover if you use a child theme, switch to parent, and recheck it.
Thanks
Hi Pablo,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Done, unfortunately it didn't help.
Moreover if you use a child theme, switch to parent, and recheck it.
Done, unfortunately it didn't help.
I've got some errors (wp troubleshooting email)
/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php. Error: Uncaught Error: Call to undefined function sc_shop_products() in /home/meaclinic/meaclinic.pl/public/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php:733
Stack trace:
#0 /wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php(318): MfnVisualBuilder->loadElementsObjects(7)
#1 /wp-includes/class-wp-hook.php(307): MfnVisualBuilder->mfn_append_vb_styles('')
#2 /wp-content/themes/betheme/visual-builder/visual-builder-header.php(72): do_action('admin_enqueue_s...')
#3 /wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php(980): require_once('/home/meaclinic...')
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks
Done.
Can you send us an FTP access too? Through the form like you did it before.
Remember to attach a link to this discussion and link to the page.
thanks
Hi, ofcourse - it's done
Your server does not meet theme requirements.
Please get in touch with your server administrator, and ask to increase the max input vars value to at least 5000 and the max input time to at least 180.
Best regards
Sorry, but I don't agree.
This is our server settings at all times:
max_input_time = 180
memory_limit = 256M
upload_max_filesize = 256M
post_max_size = 256M
max_input_vars = 10000
max_execution_time = 300
link: .../phpinfo.php
I will confirm this data with the host, but from our side the values are correct.
Before theme update everything was correct.
You are right. For a brief moment, the system status showed that you had 1000 max input vars and 60 max input time, but now it is correct.
We have made some modifications in the files, and now BeBuiler loads.
Please, check that.
Best regards
UPDATE - Thanks a lot - live builder is now working :)
Access to Portfolio Tab (Admin MENU) - still not working
I've restarted whole cache - and it works - I am not closing this topic. I'll check tomorrow, if everything be ok, I will send U flowers and beer :)
Everything looks great! Thanks Muffin Group!
Where can I send some beer? ;)
Glad I could help. ?
If you have any other questions or problems, feel free to ask.
Best regards