Erroneously displaying a paid post on your phone when you are sent to the site from Facebook
If I enter the site using the browser on the phone, everything is ok, but if I access the "buy" button from a paid advertisement on Facebook, using the phone, the site is displayed with problems.
Where could the problem be? Thank you.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
My site is this:
And my problem is when accessing the site (using the phone) from Facebook by clicking on the "buy" button of the last video post
Facebook page is here:
https://www.facebook.com/solarutau
I have checked your website by clicking on the "buy" on your Facebook post, and it displays correctly.
Please, clear your phone browser cache, and check if the problem persists.
Best regards
I tried on another phone and it still looks the same. Have you tried on android?
The idea is that everything works ok on the regular browser, but when I click from Facebook, the ad doesn't load properly anymore.
I re-uploaded all the photos that were displayed incorrectly and I think they are working now that they are uploading. Tomorrow I will check them all again and reload the ones that don't work anymore. I don't know why this is happening.
I was checking that on my iPhone.
If the problem persists, please, let us know.
Thanks