Shop administrator cannot edit with BeBuilder

Hi!

I would like to know why the Shop Administrator role cannot edit the content with BeBuilder?

I would like to know why the Administrator cannot edit the online store with BeBuilder

In Betheme, I have BeBulider set to be visible to everyone.

How can I solve this problem when the shop administrator and editor are one person?

kind, Daniel

Comments

  • Hey,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at [Links visible only for registered users], and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.

    Thanks

  • Hi,

    I sent. I have currently solved the problem with the User Role Editor, but still please check why it doesn't work without this plugin.

    kind, Daniel

  • I did not know that you used a plugin for that.

    Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you.

    Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page in the sidebar:

    [Links visible only for registered users]

    Thanks

  • Hi Phil,

    I used this plugin because the client couldn't edit pages with Bebuilder. If I turn off this plugin the problem still exists.

    Can you check what the problem is?

    Kind, Daniel

  • It is corrected for the Shop manager role.

    However, please, notice that we take in account only roles avaiable in the WordPress, and it might not work for a custom created ones because of the security reasons.


    Best regards

  • Thanks, Daniel

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.