Problem saves Page - Don't Update

waquino · March 9

Hi everyone,

When I try to save my pages using Be, my pages don't save my updates.

I tried disabled all plugins, update themes, Be and update PHP version 7.4, without results.

Could someone help me?

Screenshot 2023-03-09 at 16.01.57.png

Phil · March 10

Hey,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please make sure that the data you are sending are complete and correct.

Thanks

waquino · March 10

Hi @Phil

I send for team access to wordpress.

Thanks

Phil · March 10

Does it happen on particular pages or all of them?

I duplicated the last section on your home page twice for a test, and everything works correctly.

Are there any extra steps to reproduce this issue?

Best regards

waquino · March 10

Hi,

Strange, I did a text update on the homepage and didn't get the update.

You may follow these steps:

Menu click in:

* Pages

- Home

Click to Edit with BeEditor

Try to update the button text for example, when saving try to open the page and check if the update happened correctly.

Thanks

Phil · March 11

I have done that, and everything works. Please, check the following screenshots:

Can you check that on another browser, please?

Thanks

waquino · March 11

Hi @Phil ,

Than you for your test, but for me doesn't work.

Follow de print.

Thanks

Phil · March 13

Did you check that on another browser?

Are you able to see that on another device as well?

Best regards

waquino · March 13

Hi @Phil

Yes, I used chrome for update and safari for test. I will try to create a new page and check this sycn and update. If you have others tests, pleases, you can try.

Thanks!

Phil · March 14

Please, let me know when you test it.

I was not able to reproduce this issue on your website.

Also, we released an update yesterday, so please update your Betheme before testing.

Best regards

waquino · March 14

Hi @Phil

I will change my host, I have many problem with them and now decided to move for the other host.

Thanks for your help.

Phil · March 15

Thanks for letting me know.

If you encounter any other problems, feel free to ask.

Best regards

Problem saves Page - Don't Update

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