Problem saves Page - Don't Update

waquino

Hi everyone,

When I try to save my pages using Be, my pages don't save my updates.

I tried disabled all plugins, update themes, Be and update PHP version 7.4, without results.

Could someone help me?

Screenshot 2023-03-09 at 16.01.57.png

Phil

Hey,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please make sure that the data you are sending are complete and correct.

Thanks

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waquino

Hi @Phil

I send for team access to wordpress.

Thanks

Phil

Does it happen on particular pages or all of them?

I duplicated the last section on your home page twice for a test, and everything works correctly.

Are there any extra steps to reproduce this issue?

Best regards

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waquino

Hi,

Strange, I did a text update on the homepage and didn't get the update.

You may follow these steps:

Menu click in:

* Pages

  - Home

Click to Edit with BeEditor

Try to update the button text for example, when saving try to open the page and check if the update happened correctly.

Thanks

Phil

I have done that, and everything works. Please, check the following screenshots:

Can you check that on another browser, please?

Thanks

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waquino

Hi @Phil ,

Than you for your test, but for me doesn't work.

Follow de print.

Thanks

Phil

Did you check that on another browser?

Are you able to see that on another device as well?

Best regards

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waquino

Hi @Phil

Yes, I used chrome for update and safari for test. I will try to create a new page and check this sycn and update. If you have others tests, pleases, you can try.

Thanks!

Phil

Please, let me know when you test it.

I was not able to reproduce this issue on your website.

Also, we released an update yesterday, so please update your Betheme before testing.

Best regards

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waquino

Hi @Phil

I will change my host, I have many problem with them and now decided to move for the other host.

Thanks for your help.

Phil

Thanks for letting me know.

If you encounter any other problems, feel free to ask.

Best regards

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