critical error

RWM01

Hello, when I click on Edit with BeBuilder on a page, I get the following error message:

There was a critical error on your website. Please check the inbox of your site admin email address for further instructions.

Learn more about troubleshooting WordPress.

Pablo

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover if you use a child theme, switch to parent, and recheck it.

Thanks

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RWM01

Problem still exists. Can I send you the access data?

Pablo

Hey,

Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please make sure that the data you are sending are complete and correct.

Thanks

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Pablo

I do not see that issue, I get into your website, created a page (Mfn_Test) and populated it with BeBuilder content successfully.

Can you tell me how to recreate that issue?

Thanks

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RWM01

I have to create the page first then it works, thanks

Phil

Hi,

I tried to log in to your dashboard, but now you have Two-Factor login enabled.

Can you disable it for a while, please?

Also, I contacted Pablo, and he said he could edit other pages without any problems.

Are you sure that there are no other additional steps?

Best regards

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