BeTheme options dont work
Hello, I have a problem for many weeks with the option menu of the theme, the option menu does not load.
I have already tried to deactivate each plugin, I have updated the theme, I have deleted the old one and re-uploaded the new one, I have switched between the parent theme and the classic theme.
I have a display bug on the website logo, that's how I realized that there is a problem on my website.
Thank you in advance for your help
Comments
Hi,
The src for a logo is empty.
Did you set it up in Betheme -> Theme options -> Global -> Logo?
Best regards
Hello,
Yes I had it configured, but overnight it disappeared and since then I don't have access to the theme options, it stays white, as soon as I click on the menu.
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hello, I uninstalled the plugins, I switched the themes but still the same problem and now I have the same problem on other sites.
Here is the error code for one of them
Error Details
======================
An E_ERROR type error was caused in line 1185 of file /home/coryseinzv/www/wp-content/themes/betheme/muffin-options/options.php. Error message: Uncaught Error: Undefined constant "AUTH_KEY" in /home/coryseinzv/www/wp-content/themes/betheme/muffin-options/options.php:1185
Stack trace:
#0 /home/coryseinzv/www/wp-includes/class-wp-hook.php(308): MFN_Options->_options_page_html('')
#1 /home/coryseinzv/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#2 /home/coryseinzv/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /home/coryseinzv/www/wp-admin/admin.php(259): do_action('betheme_page_be...')
#4 {hand}
thrown
The website is : https://www.coryse-institut.fr/
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
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Therefore, please ensure that the data you are sending is complete and correct.
Thanks
Your WP files were modified, and this code was missing:
If you want to generate unique phrases, you can use the following link:
https://api.wordpress.org/secret-key/1.1/salt/
Best regards
Good evening,
I am facing the same problem as @Farman_Communication and got a similar error code:
[...] "Uncaught Error: Undefined constant "AUTH_KEY" in /mnt/web008/c2/44/57600344/htdocs/engeltrio.band/wp-content/themes/betheme/muffin-options/options.php:1185
Stack trace:
#0 /mnt/web008/c2/44/57600344/htdocs/engeltrio.band/wp-includes/class-wp-hook.php(308): MFN_Options->_options_page_html()
#1 /mnt/web008/c2/44/57600344/htdocs/engeltrio.band/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#2 /mnt/web008/c2/44/57600344/htdocs/engeltrio.band/wp-includes/plugin.php(517): WP_Hook->do_action()
#3 /mnt/web008/c2/44/57600344/htdocs/engeltrio.band/wp-admin/admin.php(259): do_action()
#4 {main}
thrown"
The website URL is engeltrio.band. Thank you for your support in advance.
Hello @TentPeg,
Did you try adding the missing code, as I showed in my last message?
The file shown on the screenshot is wp-config.php.
Best regards
Hello @Phil,
thanks so much. I didn't know what file it was but now I added the missing code to wp-config.php and it works.
Thank you!
Kind regards
Thank You So much !!!