text changes are not saved
in Other
Wordpress 6.1.1, PHP 8.1.17 and latest betheme version 26.7.5 – I can change images and other stuff, but text changes will not be saved without any errors after clicking on update button. What can be the reason for that?
Comments
Hi,
Do you have any caching tools enabled on your server or caching plugins installed on your WordPress?
If yes, please disable them, and check if the problem persists.
Thanks
Hi, no there are no caching plugins active at the moment – by the way database version is MySQL 10.5.18-MariaDB-0+deb11u1
another problem appears now – when I click on the pencil of a picture to change settings or image – nothing happens.
if you leave the page and reload it – its working again
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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`
### wp-core ###
version: 6.1.1
site_language: de_DE
user_language: de_DE
timezone: Europe/Vienna
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 2
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /usr/www/users/etwtvo/oase-der-freiheit
wordpress_size: 136,49 MB (143118856 bytes)
uploads_path: /usr/www/users/etwtvo/oase-der-freiheit/wp-content/uploads
uploads_size: 42,41 MB (44471915 bytes)
themes_path: /usr/www/users/etwtvo/oase-der-freiheit/wp-content/themes
themes_size: 68,19 MB (71507496 bytes)
plugins_path: /usr/www/users/etwtvo/oase-der-freiheit/wp-content/plugins
plugins_size: 16,75 MB (17560896 bytes)
database_size: 3,41 MB (3572687 bytes)
total_size: 267,25 MB (280231850 bytes)
### wp-active-theme ###
name: Betheme (betheme)
version: 26.7.5
author: Muffin group
author_website: https://muffingroup.com/
parent_theme: none
theme_features: core-block-patterns, automatic-feed-links, custom-logo, editor-styles, post-formats, post-thumbnails, title-tag, menus, widgets-block-editor, widgets
theme_path: /usr/www/users/etwtvo/oase-der-freiheit/wp-content/themes/betheme
auto_update: Deaktiviert
### wp-themes-inactive (1) ###
Twenty Twenty-One: version: 1.7, author: Das WordPress-Team, Automatische Aktualisierungen deaktiviert
### wp-plugins-active (2) ###
Contact Form 7: version: 5.7.5.1, author: Takayuki Miyoshi, Automatische Aktualisierungen aktiviert
NextGEN Gallery: version: 3.35, author: Imagely, Automatische Aktualisierungen aktiviert
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version: Nicht verfügbar
imagemagick_version: Nicht verfügbar
imagick_version: Nicht verfügbar
file_uploads: File uploads is turned off
post_max_size: 50M
upload_max_filesize: 50M
max_effective_size: 50 MB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.53.3
### wp-server ###
server_architecture: Linux 5.10.0-21-amd64 x86_64
httpd_software: Apache
php_version: 8.1.17 64bit
php_sapi: cgi-fcgi
max_input_variables: 10000
time_limit: 240
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 50M
php_post_max_size: 50M
curl_version: 7.74.0 OpenSSL/1.1.1n
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true
`
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Thanks
Hi, I sent two messages with login data yesterday – I used your message form...
ok now it works I hope ;)
Now I received your dashboard. Thank you.
However, I checked some of your pages, and the changes work properly.
Also, images can be changed.
Does it happen on particular pages, or are there any steps to reproduce it?
Best regards
Hi,
it doesnt work on any page – see screenshot: If I change the text and push "Update" nothing changes... images are editable
I just checked it with Windows 11 and Edge – same...
and what else is weird – if i click on text or visual in the editor – nothing changes also... it should change the view or not?
Also with Windows 10 and Edge – same behavior... no changes are saved.
On a Mac with Firefox or Chrome also
now I used the muffinfgroup account – same...
Can you tell me the page's name from your screenshot, please?
Thanks
Home neu – but it happens on any other page too...
Now it works – what the hack is going on?
I just checked that page with Firefox and Chrome on Windows 11, and everything works flawlessly.
Please contact your server administrator, and ask if you do not have any caching tool enabled on your server.
Best regards
no there is nothing active – I checked it before but suddenly it works...
There are several other wordpress sites on this server and they all work fine
Zend OP Cache is running – but wordpress doesnt recognize it – right? Wordpress always says there is no caching framework active...
Zend OP Cache is set up on the server, so I am not sure how would you like WordPress to recognize it.
Is it keep working correctly?
Best regards
I'm not sure if there is a way to make WP recognize Zend OP Cache – didnt find something in the documentation.
Sorry but this is not Betheme related, and unfortunately, I cannot help.
It would be best if you contact your web developer regarding this.
Best regards
sorry but it does not work. Today I wanted to edit some text – same as before.
Added a new section and a text element with placeholder text – that worked. But now I cant change the placeholder text.
I can add and delete elements but I cant change the text...
fuck!
Do you have this caching enabled on your server?
Please check if the same thing happens on another browser.
Best regards
I did check it on several machines and different browsers – as I said before.