yes of course , the problem is when I enable it. and after going to edit the page it keep loading doesn't show the entire blocks, please see the screenshot:
I have tried to reinstall the theme, reinstall Wordpress but nothing has worked, please tell me what could be the problem
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Comments
Hi,
Do you have BeBuilder Blocks enabled in Theme options?
You can check that in Betheme -> Theme options -> Global -> Advanced.
Best regards
Hi Phil,
yes of course , the problem is when I enable it. and after going to edit the page it keep loading doesn't show the entire blocks, please see the screenshot:
I have tried to reinstall the theme, reinstall Wordpress but nothing has worked, please tell me what could be the problem
thanks in advance
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks
We need to take a deeper look into this and need your FTP access.
Please send it as you did with dashboard access, and remember to attach a link to this forum discussion.
Thanks