Single Product Template not show header, menu and footer
Hi,
My website is https://sito09.infores.srl/ with BeTheme (vers. 26.7.5) with BeBuilder. Template BeFix.
If I create a page template or shop archive template, the system creates a correctly formatted page with header, menu and footer
If I create a single product type template the system creates a page with only the header bar without header, footer, menu and there is no way to add them.
How can i solve this problem?
Comments
Hey,
Please send us the WordPress dashboard and FTP access through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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I sent the requested data.
thanks
The problem is Matomo Analytics plugin. If I disable it, the product template shows header, menu and footer...
Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page:
https://support.muffingroup.com/documentation/bundled-plugins/#compatibility
In that case, you should contact the plugin author.
Thanks