Updating WP to

karynrowe

I am trying to update from WordPress 6.1.1 to WordPress 6.2–en_US. I tried to update this and got a fatal error warning and had to have GoDaddy restore my site from a day before I did this.

I know have updated betheme to BethemeVersion: 26.7.5 Is it safe to update WordPress Now? and will it send my website into a fatal error again?

Phil

Hey,

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you are sending is complete and correct.

Thanks

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karynrowe

Sent and thank you

Phil

Sorry, but you sent incomplete data.

There is a link to your website, and FTP access is missing.

Please send another message with complete information.

Thanks

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Phil

Sorry, your message is still incomplete because you did not attach a link to your website.

Can you send it here, please?

Thanks

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karynrowe

karynrowe

https://karynrowe.com/

karynrowe

Still waiting for the WP update

Phil

We are checking it out now.

Sorry for the long response, but I was waiting for complete data, and there were Easters that stretched everything.

Best regards

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Phil

We have updated Betheme to the newest version, which is fully compatible with WP 6.2, and you can also update WP.

Before updating, disable all your plugins and turn on WP_DEBUG, and if any error appears, you will know what causes it.

Best regards

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karynrowe

Hi can you tell me what WP_DEBUG is?

Phil

Please see the following link:

https://wordpress.org/documentation/article/debugging-in-wordpress/

There you will find a clear explanation of what it is and how it works.

Thanks

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karynrowe

thank you

karynrowe

I tried deactivating plugins and now I have this error

This page isn’t working

karynrowe.com is currently unable to handle this request.HTTP ERROR 500

and I cant access my website

Phil

I was able to log in to your website, and I can see that you have WP 6.2 and Betheme 26.8 installed.

Do you still need help with this?

Best regards

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karynrowe

Yes it has been updated by go daddy - took awhile and I am not sure if I want to update WP again