Home page has disappeared

Hi, There:

The home page to our website has mysteriously disappeared as of last evening.

Please advise best next steps.

We do not have any caching plug ins on our website.

http://box5815.temp.domains/~goodnfm1/

Comments

  • and this is the second time the page has disappeared and we had to revert back to a previously saved page, which is not as current as the one we last had. I am lead to believe therefore, that it is not autosaving properly as well.

  • Hi,

    Do you remember the actions you performed when it happened? If yes, please write them down, and I will try reproducing this issue.

    Are you using plugins we do not support? You can find the supported plugins list in the following link:

    https://support.muffingroup.com/documentation/bundled-plugins/#compatibility


    Best regards

  • Not using any plug-ins that you do not support.

    I don't remember doing any particular action on the page, but will try to continue to watch, as I am sure it will happen again. Is it possible that there are too many sections on the home page?

  • Actually, I do recall when this happened on another page. I was adding a global section, and clicking update, and the entire page disappeared.

    I have some additional questions regarding modifications to the site template that I cannot seem to access.

    --In the main menu navigation, despite changing the 'active color' when I modfiy the header, I cannot get it to change from the demo color of burgundy. I have done this successfully on right side of the menu, but it is not changing on the left.

    --where do I update the loading circle on the slider on the home page, from the demo color (of burgundy) to an alternative color?

    --where do I update the background color and text color on the mobile hamburger slider menu?

  • 1, 2) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.

    3) It can be changed in the slider revolution edit in Module general options -> Spinner.

    4) You need to edit the mobile version of your header.

    https://support.muffingroup.com/video-tutorials/building-mobile-headers/


    Thanks

  • Thank you. I sent the details in the contact form to access the wpadmin

    The instructions you provided helped me to update the 'menu burger' and the 'spinner'. However I am still not able to edit the 'active color' of the 'main menu left'. I am able to do this on the right hand side, but even though I have a color assigned on the left, the template defaults to the demo color assigned. Please let me know what else to try.


    thank you very much for your help!!!!

  • Now it you should be able to change that.

    Please check it out.


    Thanks

  • Thank you. That worked!


    Have you been able to recreate the error of the page disappearing?

  • Sorry, I focused on your other questions and forgot about the problem you created topic for.

    I can see that you do not have the newest version of Betheme installed.

    Please update it, and check if the problem persists.


    Thanks

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