Having issue with my updates due to license not appearing on the page
I bought the license in envato market. But it seems not to be working.
Can someone please help me?
I bought the license in envato market. But it seems not to be working.
Can someone please help me?
Comments
Hi,
Can you explain in more detail what is happening, please?
It would be helpful if you attach a screenshot showing your problem.
Thanks
I'm trying to update the betheme to 26.8.1 or the last version and I'm getting this error all the time. Although I bought this license and paid like 60 bucks for it. Every update is an error.
This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks