License key issue
Hi Team
I have valid license key for Be Theme. I have successfully registered that key. But I'm facing error when I'm importing the pre-built websites. Imported the pre-built website is done but the problem is the plugins are not installed. I tried to install the required plugins manually then it shows an error message alert. Please refer the attached screenshot. Please help me to solve this issue.
Thanks in advance.
Comments
Hello Team
Can you please help me to get rid out of this issue. I can't install the plugins which are included in BeTheme.
Hello,
Sorry, but I could not answer you because you wrote beyond my working time.
Please send us the license key, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
Hello Phil
I have sent you the details thru the contact form. Please check it.
Need your email address to share the FTP access.
Sorry, but we do not operate email for that.
You can put any dummy mail for that.
Best regards
I asked you an email to share the FTP credentials. I have logged in FTP using pem file. That's why I asked you for an email.
Please use the contact form I provided before. Remember to attach a link to this forum discussion.
Thanks