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Theme Update Problems

lazylaborlazylabor
in Theme support

Once we updated the theme to the latest update, the page is unformatted and looks like an html created web page. Via ftp we have deleted the theme once and installed an older version again, afterwards everything worked again. Today we have tested again whether it was possibly only at a faulty installation, but the problem has arisen again. SInd these errors known and already occurred several times?


before.PNG


Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • lazylaborlazylabor

    ive reinstalled an older version... actually we running on 26.7.5.. before we were on 26.8 but with 28.3.1 everything looks like a Web 1.0 page

  • PhilPhil

    Please create a staging domain with a copy of your website (you can create such a copy with the Duplicator plugin), update Betheme there, and send us the WP dashboard to it, and we will take a look at this problem.

    Send it privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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