Various bugs

EdoardoBarcaglioni

Hello,

i'm encountering some bugs that i explain in detail below:

1) I use custom templates for the single product page. after a small modify, the text in the add to cart button has suddenly changed from italian to english.

2) the side cart is not working

3) even the redirect to cart page after successfull add to cart is not working

Could you please help me to fix it?

Thanks

Regards

Phil

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

It is always a good idea to also attach a screenshot showing your issue.

Thanks

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EdoardoBarcaglioni

Thanks Phil, how an i share with you private link and credentials?

Phil

Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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Phil

1) Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

2,3 ) The side cart is working for me.

Did you handle this?

Best regards

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EdoardoBarcaglioni

Hello Phil,

1) wrong language string "add to cart": i have deactivated all plugins but the issue persists

2) side cart: i switched back from php 8 to 7.4; could it be the reason?

Phil

We will need your FTP access in that case.

Please send it as you did previously through the contact form. Remember to attach a link to this forum discussion.

Best regards

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EdoardoBarcaglioni

Hello, i see on the website that you have fixed. What was the issue?

Thanks a lot, Regards

Phil

On your templates, you have 2 buttons, and you changed to text only in one, while the second still had text in English.

The first button took the text from the second one. If you want to have two buttons on your products, you should set the same text for both of them.

But to check the problem with the side cart I need to update PHP.

Best regards

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EdoardoBarcaglioni

thanks for you kind explanation.

regarding the side cart, do you need hosting access? or if you need i can upgrade php to 8 by myself and let you know.

waiting from you, regards

Phil

Please do it by yourself, and let me know when it will be done.

It would be best if you do it on Monday.

Best regards

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EdoardoBarcaglioni

Hello,

i have switched now to php 8.0.

Thanks, Regards

Phil

I have checked your website, and the side cart works properly.

Can you check that?

Best regards

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EdoardoBarcaglioni

hi, unfortunately i have tried and sometimes it works and sometimes, after the click on "add to cart" button, the side cart opens but stills stays empty

Phil

I was able to reproduce it on Firefox (previously, on Chrome, it worked properly).

I added our file responsible for the side cart in WPRocket Exclusion, and now it seems to work properly.

Can you check that, and confirm?

Best regards

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EdoardoBarcaglioni

Thanks a lot! it work perfectly now!