Theme options do not appear anymore

gene_ernon

Hello,

I use Betheme on a dozen sites, but on a few of them, I can no longer view the theme options. The version i use is the last one ( 26.8.4)

Can you please help me ?

Thank you

Phil

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you are sending is complete and correct.

Thanks

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gene_ernon

Hi,

It seems that when i deactivate this one https://wordpress.org/plugins/cookie-law-info/ cookieYes plugin ( more than 1million installations), the problem appears, but strangely, not on all my sites (however I still use this plugin) .

Precision, when I do a right click "inspect" the options appear. Any idea how to make the 2 work together?

Phil

Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you.

Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page:

https://support.muffingroup.com/documentation/bundled-plugins/#compatibility

In that case, you should contact the plugin author instead.

Thanks

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