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Using BeCustom Editor Role Can't Access Theme Options

hobeja7hobeja7
in Other

Hey there. I'm using the Be Custom Plugin to rebrand the theme.

In the tutorial video you mention that if you don't want the users to see the Be Custom plugin, you need to set the role to Editor.

When I changed the role to Editor, the user can't access the theme options and got this error:

Sorry, you are not allowed to access this page.

Also, when the user Hovers over the name of the Theme, the only option that shows is:

Icons


As admins, we tried:

  • Switching back to the parent theme instead of the child theme
  • Going back to the child theme from the parent theme.
  • Disabling plugins

The user tried clearing cache and cookies. No help at all.


We'd appreciate some help to find out a solution to this problem

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