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Single Product Templates are not showing

edited May 11 in WooCommerce

I made some updates to the products in my store, and now my Single Product templates are not displaying. I have no problem with my Shop Archive templates.

I've tried every workaround that I've used in the past to make them work properly, but nothing is working this time.

I've checked my permalinks etc. Any help you could give would be greatly appreciated.

Site: https://thatmotoapp.com

WP Version: 6.2

Betheme Version: 26.8.5

WooCommerce Version: 7.7.0


  • Hey,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.


    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.


  • Sent, thank you.

  • Can you explain what is your point to exclude the categories?

    Including tags only should do the job, but maybe I am missing something why you set it up this way.

    Best regards

  • I was finding that the theme was pulling up the wrong templates - maybe because my permalink structure includes the categories by default?

    To clarify my issue, my setup has been working perfectly for 7 months, until recently. Now the Single Product templates are suddenly not displaying, as of last week.

    However, I checked again this morning, and they appear to be working again. Did you make a change?

  • Yes, we made a minor modification to the theme. I forgot to let you know about it in my previous message.

    Best regards

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