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Content Missing on a Specific Page Even After Save

adilkhokharadilkhokhar
in Menu / Mega menu

Hi Phil,

I need help with one page (Alarms Page)

I was editing this page using BeBuilder Editor. After I saved it and checked on the browser, all the contents were gone except for the header and footer.

My Observation:

  • The contents are still visible and editable on the BeBuilder Page Editor.
  • But everything that you edited and all the contents will be gone when you refresh it - even after you already pressed Update.
  • Other pages are fine except this one.

I have already tried the following:

  • Export the page code and Import it to a New Page for testing (same thing happened)
  • Open the page in a Private Browser
  • Open the page in a Different Browser
  • Hard refresh the page

Page Link: https://cbscentrescouk.wpcomstaging.com/alarms/

Please let me know if you need more information. Thanks in advance!

Comments

  • PhilPhil

    Hey,

    Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.

    Thanks

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  • adilkhokharadilkhokhar

    Hi,

    I already sent the details you needed on the Contact Form from the link you provided. Thanks in advance for helping!

  • PhilPhil

    Sorry, but we didn't get any message from you yet.

    Please check your mail inbox for our response. Look also inside the spam folder.

    If you don't have any message from us, please send your login credentials again.

    Be sure that you send all of the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials

    You can also attach your FTP credentials.


    Thanks

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  • adilkhokharadilkhokhar

    Hi,

    I already sent the information that you needed from the link you mentioned: http://themeforest.net/user/muffingroup#contact

    All links that you might need are at the bottom.

    Please let me know if you need more information.

  • PhilPhil

    I can see that you do not have the newest version of Betheme installed.

    Please update it first, check if the problem persists, and let me know when you do it.


    Best regards

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