Good morning. We are unable to retrieve some license keys to unregister some sites. How can we find them? Thank you very much.
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There you will find instructions and a link to our license tool.
Thanks
Thank you. But my problem is to find the complete purchase code (partially masked on api.muffingroup.com/licenses/) that we lost due to a problem with our archives. Is it possible to do this?
For that, you should contact Envato support instead because they manage license key distribution and generation.
Best regards
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There you will find instructions and a link to our license tool.
Thanks
For that, you should contact Envato support instead because they manage license key distribution and generation.
Best regards