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BeBuilder won't load. "Refused to connect"

I just get a blank page error with "mywebsite.com refused to connect."

Any idea why?

Comments

  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, ensure that you have the newest version of Betheme installed.

    If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • Sorry, but you did not attach a link to your website anywhere.

    Can you send it, please?


    Thanks

  • I have entered your dashboard, but BeBuilder loads correctly.

    Are there any steps to reproduce your problem? Does it happen on a particular page?


    Best regards

  • Hi, I'm not sure. It happens on any page randomly. Sometimes I can get the builder to work but most of the time it doesn't. I've tried incognito, Chrome and Edge.

  • It is probably the problem with your server.

    Please contact your hosting provider, and ask them to take a look at this.

    However, you can disable your plugins and recheck that with them disabled.


    Thanks

  • OK, it seems to be working fine for now, I didn't even do anything. Hopefully it stays like this.

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