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Unable to save changes

spconfort34spconfort34
in BeBuilder

Hi,

When I want to save the changes made to my home page, nothing is saved. I press update, the loading sign is displayed in a loop. Only the home page does not register all the others register when I make a modification. I specify that everything is up to date whether it is Wordpress or the version of Betheme.

Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    If this will not help please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.

    Thanks

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  • spconfort34spconfort34

    Hello,

    I tried all the recommendations but none worked. I can't find the contact form, can you give me a clear link directing me to this form. THANKS.

  • PhilPhil

    It is right here:

    image.png

    But you need to be logged in to ThemeForest.


    Best regards

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