Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, ensure that you have the latest update of Betheme installed, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Indeed, it works, thank you! But could you tell me the origin of the bug and how to fix it, so I don't have to contact support if it happens again? Thanks!
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, ensure that you have the latest update of Betheme installed, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
I finally rebuilt the page from scratch and it worked, it seems the error came from the code in the bebuilder meme. I really don't know where.
The root cause could be some unclosed or wrongly placed HTML tag in your content.
Anyway good to see that it works correctly for you now.
Best regards
It's happening again with a new page: I've cleared the cache, deactivated the extensions, and nothing changes.
i sent the access by the link
Sorry, but the FTP credentials you sent are not working.
Can you resend them, please? Before ensuring that they are correct.
Best regards
Hello, I have regenerated the FTP IDs and sent them to you. The problem is appearing on many pages, it's very frustrating.
thank you
Now update should work correctly.
Please check it now.
Best regards
Indeed, it works, thank you! But could you tell me the origin of the bug and how to fix it, so I don't have to contact support if it happens again? Thanks!
I have found out that it is because of the Wordfance plugin.
If this happens again, you must enable learning mode in the Wordfance options.
It is the same case as on the following topic:
https://wordpress.org/support/topic/a-potentially-unsafe-operation-has-been-detected-in-your-request-to-this-site-yo/
Best regards
thank you