After the latest BeTheme update, my site is no longer showing as responsive on mobile phones, even though I have the repsonsive selction enabled in Theme Options. Please advise
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Your Google Tag Manager code caused this problem. I assume that you copied it from some document that changed characters to emojis.
When I changed it to "-->" as it should be, it started to work properly. Both codes form Google Analytics, and Google Remarketing Tag had the same problem.
Moreover, in your Action Bar, you had an unclosed <strong> tag (I corrected it as well).
Please check your website responsiveness now.
Regarding your question about Header Builder from a private message, this tool is a part of Betheme now. Please see the following video tutorial about it:
Comments
The site is mdroofing.us
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you are sending is complete and correct.
Thanks
Hi,
I tried the above instructions with no success. I sent an email in the form at the link above with login credentials to the site.
Thanks,
Jacquie
Your Google Tag Manager code caused this problem. I assume that you copied it from some document that changed characters to emojis.
When I changed it to "-->" as it should be, it started to work properly. Both codes form Google Analytics, and Google Remarketing Tag had the same problem.
Moreover, in your Action Bar, you had an unclosed <strong> tag (I corrected it as well).
Please check your website responsiveness now.
Regarding your question about Header Builder from a private message, this tool is a part of Betheme now. Please see the following video tutorial about it:
https://support.muffingroup.com/video-tutorials/header-builder-2-0/
Best regards