Update error

Ingyser2023

Hi,

I have a problem updating theme:

Actualizando el tema Betheme (1/1)

Descargando la actualización desde https://api.muffingroup.com/theme/download.php?code=285de130-d708-45fd-b084-dc10c8f307f9…

Descomprimiendo la actualización…

Instalando la última versión…

Ha fallado la actualización del tema.

Same problem in others webs whith the same theme. Differents licenses.

Thanks.

Phil

Hey,

This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

Thanks

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Ingyser2023

Hi,

Thanks. It is solved.

The problem was that they had migrated from a local environment to a server.