Background mobile is overwritten by background desktop

Hi,

I’m trying to add different size backgrounds for desktop, tablet and mobile. But whenever I change something in desktop (left one of the three responsive icons), the others i.e. tablet and mobile are overwritten. I’ve been investigating this for a few days now and my customer is getting impatient. Whats going on here? I’m using the latest update of Betheme and only a few plugins.

Comments

  • Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

  • Hi,

    The page is https://www.bandvalium.com/test/

    I attached a file that shows 3 diff backgrounds for desktop/tablet/mobile. But only the desktop background is showing on all three. I also noticed that if parallax is only used for mobile, it doesnt work. When I activate parallax on desktop, then parallax works on mobile. Looks a bit like the same problem.


  • I have passed this info to the dev team, and we will take a look at this problem.

    For now, I suggest disabling the parallax option.


    Best regards

  • Although my client just wants that, parallax, I can do this for now.

    But to be unable to use different (size) images for different devices is really a setback of 15 years, when websites were square and unresponsive.

  • As I mentioned, I have passed this problem to the dev team, and we are looking at this issue.

    We hope to resolve that in the upcoming update.


    Best regards

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.