Can't Save or Publish Pages

csdunlap12

Hi,

I recently signed up for BeTheme and have been trying to create our website. But, when I navigate to the page, click "Edit with BeBuilder," make changes and click "Save Draft" I get a message saying it was saved.

But, when I go back into the WordPress site, the original page has no content and there is a new draft that says "_be_setup_wizard_demo."

When I edit that draft, the original content isn't there, but it has says the following: "Setup wizard to guide you with BeBuilder."

When I was registering the purchase code, I did run into an error message a few times. I cleared my cache and that seemed to work. I'm not sure if the software wasn't installed entirely or not.

Please help. We are trying to get a new version of our site up quickly and this has been a big roadblock for us. We don't want to create too many pages, if we'll only have to re-create later.

Thanks for the help!

Colin

Phil

Hey,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you are sending is complete and correct.

Thanks

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csdunlap12

Hi,

I'm not entirely sure how to do that without using an email to create a user. How do you recommend I send access? I can send you the link to the site.

Colin

Phil

You can create a WP user even with some "dummy" email address, like "[email protected]".

Best regards

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Phil

I received your message, but you did not attach a link to your website anywhere.

Can you send it here, please?

Thanks

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csdunlap12

https://colin10b7ca76bd.wpcomstaging.com

Phil

Login credentials work, but the user you have sent does not have admin rights, and I could not properly check your problem.

Please change this user privileges to admin.

Thanks

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csdunlap12

The user role has been changed and you have admin rights now.

csdunlap12

If there's anything else, please let me know. I'd like to get this resolved today.

Phil

I checked it all, and everything seems to work correctly. I created a new page (BeSupport test page), added some content to it, saved it as a draft, and the content stayed untouched.

The _be_setup_wizard_demo draft pages, created automatically with demo import, are necessary for the Setup Wizard. These pages can be removed, so I did that for you.

Best regards

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csdunlap12

Ok, it seems to be working now. Thank you!