Errors on new update

germancortescaloca

the section loop doesn't filter the categories on some places, can you help me please?

I have to reload each of the sections again?

Phil

Hey,

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you are sending is complete and correct.

Thanks

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germancortescaloca

Okey, my designer sends you that email.

Another problem is on Home! the section loop doesn't show the filtered category of sliders

Phil

I have received a message, but the FTP credentials do not work.

Can you ask your designer to resend it, please?

Thanks

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germancortescaloca

Okey!

Phil

Sorry, but I still cannot get to your FTP.

Can you check that, please?

Thanks

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germancortescaloca

Sorry, there was a problem on the server, we have passed the data through support again, thanks

Phil

We have corrected it.

Please check your website now.

Best regards

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germancortescaloca

Thanks!, what was the problem? Is it something from my website or template?

thanks again

Phil

The root cause was in the theme files.

We will also implement this fix in the upcoming update.

Best regards

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germancortescaloca

Thanks!

Could you give me a suggestion on how to make the text column look "full-width" on mobile?

Phil

There is no option to enable the Full width for mobile display only.

You would have to enable it for all widths in the advanced tab of the section containing this element.

Best regards

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germancortescaloca

Thank you!

germancortescaloca

The constructor doesn't filter the category I select. Why is this happening? Previously it didn't happen but I made a couple of changes in the products and their categories, and now the web is broken, it even works very slow... :(

Phil

Can you tell me to what "constructor" you refer to, please?

Can you also attach a link to that page?

Thanks

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