the web works slow since the last update
I'm trying to work with the web but since the last time they entered or the web was updated it works very slow, giving a grade of F in gtmetrix, I don't know what is happening but if you can help me please, before it worked perfectly!
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
And categories have this issue.
I had already removed all the undefined, and put the necessary category, but this error has reappeared, please, I need to fix it now, we are going to go to production
From already thank you very much
Regarding your website speed, I can see that you use JPG and PNG files, which weigh much more than WEBP. You should use some converter and use the WEBP extension instead.
Also, Slider Revolution is a powerful but heavy tool. If you want to improve your score and performance, you should consider getting rid of it.
Please also read the following article from GTMetrix about improving the server response time.
https://gtmetrix.com/reduce-initial-server-response-time.html
Can you tell me where I can find this problem or how to reproduce it, please?
Thanks
Hi Phil, okey, the link is https://nuevaweb.calco.uy/ and https://nuevaweb.calco.uy/shop .
2 days ago I had no loading problem, but now it takes too long, I don't know what is happening, I contacted the server and they also looked, they already solved it on their side, the loading problems continue. I sent the credentials to enter through support, these are the usual credentials.
I have already put the correct categories back, if it happens again I will notify you, but perhaps it is an error to be corrected, that is, the web should not take any category or show all of them so that the broken web is not seen.
What happens is that when deleting or moving a category or subcategory, the section is broken, and now you have to fill in the field again
1) I have checked both of these pages, and they load fast for me. Please see the following screenshots:
Did you check your website with other devices, browsers, and networks?
2) I was not able to reproduce this issue in my environment. If this happens again, please let me know as soon as possible, and tell me the steps you proceeded.
Best regards