Pre-Built Website - Not able to edit the header
Dear support team,
I am running into a problem where I cannot edit the header of a freshly installed Pre-built website (Mechanic7). I just reinstalled WordPress to make sure there weren't any issues with it.
When I click on the 'pen tool' as shown in the screenshot, It triggers the following message:
'Sorry, you are not allowed to access this page.'
It is very annoying that I am not able to edit the header as I was basically ready to launch this website for one of my clients.
Looking forward to your response,
Thank you
Comments
Hi,
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it.
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Thanks
Thank you Albert.
I've just filled in the form.
Hi there
I have the same issue, with Car Wash 3. Was this easily resolvable ?
Thanks
This actually only fixes a broken link that sends you to the BeTheme Dashboard - Theme Options - Header & Subheader.
In this case they fixed the broken link and they will also update it for everyone during the next small update. But I was actually looking to change the content in the header (Opening hours and Call Us).
I think i've found where to edit the content ;
From WordPress Admin -> Templates (just under Betheme on mine). Create a new Header there.
It seems the default one can't be edited. At least that's what I'm finding.
I created a new header and then changed that in the Betheme editor. In my case, i wanted it empty so called it "Clear".
YMMV.
It will be fixed in the upcoming update, the link that should lead to Theme options has a typo.
Anyway, you can modify your header in the Theme options.
https://support.muffingroup.com/video-tutorials/how-to-set-up-header-in-betheme/
Best regards