Upgrade fails, Pre-built modules fail to add to page, pagebuilder fails.

Hello. The BeTheme seems really pretty but I can't make a website with it due to being far too buggy. Can you help resolve this or should I ask for a refund? Two days wasted trying to resolve. Even the license says it's registered, but when I used the api to check the key, it says it can't find. Tried every combination of userID with the key from the key file. Please help!

Comments

  • Hi,

    If you do not see your license registered in our API license manager, it could mean that it did not register correctly on your domain.

    Go to Betheme -> Dashboard, deregister your license key, and register it again. After that, your problems should be gone.


    Thanks

  • omg, you're brilliant, fast, courteous, kind, patient, and a dozen other wonderful adjectives. THANK YOU!! worked (deregister, re-register). I was so concerned about breaking my site at a critical time.

  • Checked and it solved every one of the issues above. Thank you again!

    btw, what app does this forum use behind it? Also BeTheme?

  • Always happy to help. ?

    No, this forum does not use Betheme. It is an external solution.

    If you have any other questions or problems, feel free to ask.


    Best regards

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