Fatal error with betheme and slider revolution

Hello, we have a slider revolution error ("internal server error") that is occurring with betheme. Here is what I have tried:

  1. Server error stops when slider revolution is deactivated.
  2. Slider revolution will work with a different theme (inserted the slider shortcode in the twenty twenty one theme and it worked).
  3. Restored backups of the website to test 3 different older versions of slider revolution, no change.

I have used betheme probably 20 times now and have not had this error previously. Attached are the server error logs. Currently the plugin is deactivated: https://newarkohiofire.org

Any assistance would be greatly appreciated!

Nick

p.s. the errors from ip address 40.142.179.16 are me trying to access the site from home.

Comments

  • Hey,

    Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Please also describe where and when exactly this error appears.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.

    Thanks

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