BeTheme completely broken after updating to new version

SOS my website is completely broken since the update to the new version of BeTheme. Paddings, margins, positionings, background colours, etc, they are not showing properly any more when updating content.

I have found this post: and I have exact the same problem. But the solution mentioned in this most does not work for me. I do not have any SSL issue.

I also checked the system status, looks everything ok.

 Then I followed all the recommendations from this video to migrate everything correctly: What "Deprecated" in the BeBuilder means? (

But: when deleting the depracated formating settings and setting them it in the new structure of beTheme as shown in the video, they show up correctly in the preview. But opening our website in incognito mode in a new browser window the formatting is broken as if no formatting setting does apply. I was forced to create custom classes for padding etc. to format all the broken colums and sections that I was upating.

The remaining issue is the testimonials-slider: again in preview it is showing correctly, in incognito mode there is just a huge petrol-green canvas and no font is visible any more. What is strange: sometimes the slider is shown correctly and somtimes (as right now) it is broken.

I need help urgently.




  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at, and we will check what might be the reason.


    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.


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