BeTheme Update File is empty

Optrics

I've run into an issue with BeTheme updates as of a while now.

Trying to update BeTheme and get this error in WordPress:

Updating Theme Betheme (1/1) Current version: 26.8.4

https://api.muffingroup.com/theme/download.php?code=xxxxxxx

Unpacking the update…

Installing the latest version…

Theme update failed.

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Disabling Maintenance mode…

All updates have been completed.

Phil

Hey,

This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

Thanks

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Optrics

Hi,

Thanks for that info! It did the trick (was still registered for the development site).