Video is not uploading in media library
Hi,
I want to upload the mp4 video in the slider with the size of 363mb. if i try to upload in the media library, will give me error of "Unexpected Response from the Server. The file may have been uploaded successfully. Check in the media library or reload the page." and once i am checking the video is not uploaded.
If i try to upload using ftp or file manager of the hosting, it works but again not synchronizing in media library. can you please let me know what is the reason. if the media type is the issue then i can change the type of the video or in the settings i have to do something.
Regards,
I have tried to upload using FTP or hosting file manager it uploaded success
Comments
Hi,
Sorry, but it is not Betheme related question.
In that case, you should instead contact your hosting provider.
See the following article:
https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Best regards
Hi,
I have contact with the hosting provider first and they increase the upload size to 512mb as well but still it's an issue.
in hosting, video can be uploaded using file manager but again it's not showing in WordPress media library. if it's not the theme issue it should shown in the media library.
Media library is a WordPress feature, and we do not have an impact on that.
I can only recommend checking tips from the article I sent you and being in touch with your hosting provider.
Best regards