My license has been deregistered but I can't reregister

CherDavid

Hi. I deregistered my license from my temporary domain and am trying to reregister it on my permanent domain. When I try to register it on the permanent domain, it tells me it is still registered on the old temporary domain, even though that doesn't exist anymore. I deleted the files from the old temporary domain after deregistering the license. Furthermore, I went to the betheme licenses site to see if it is still registered to the old temporary domain and there I get a message that it isn't registered at all. So, now I don't know what to do.

Here are screenshots:

I can pull up my list of registered licenses by using another license code - I have several. So, I know my username is not the issue.

Thank you for the help.

Phil

Hey,

Please do not share your license key publicly on the forum because others can see it.

Please send us your license key and WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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