Displaying Prices with VAT to Non-Logged-in Users
Hello BeTheme Support,
I am experiencing an issue with the display of prices on our site. For non-logged-in users, prices are displayed without the addition of VAT. However, once users log in, the prices are adjusted to include the VAT calculation.
I've attached screenshots of both the settings and the different price displays for reference.
I would like to have the prices displayed with VAT for all users, whether they are logged in or not, and then have it clearly indicated in the checkout process as well. Could you please assist in resolving this?
Thank you for your time and assistance.
Best regards,
1: Non-logged price
2: Logged price
3: Logged checkout (what I would like for each type of user)
4: Settings
Comments
Hello,
Please, turn off all of the plugins (especially caching plugins), refresh your cache, and check if the problem persists.
Moreover, ensure that you do not have any caching tool enabled on your server.
Thanks
I tried to see if there was any caching conflict. I also checked with hostinger support. Everything seems OK as far as the cache is concerned
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Good morning, I just sent the data
Are there any extra steps to reproduce this issue?
The screenshot shows your website windows side-by-side logged and not logged (incognito mode), and the prices are the same.
Best regards
The prices are the same now but still the VAT price is not shown in the cart, nor is it added to the price of the items
We have checked that with another theme, and the result is the same.
You should contact WooCommerce support regarding this.
Best regards
thank you very much for the support, I solved the issue by continuing with woocommerce team
Great to see that it is resolved for you.
If there is anything else I can help you with, please let me know.
Best regards