BeBuilder update button keeps spinning

nomad777

when we try to save a page with update button, it keeps spinning and does nothing.

we are using latest version of BeTheme , have disabled all the plugins, cleared cache, have latest php 8.1 with all system status check as ok.

out php info file is here https://refreshministry.com/phpinfo.php

please help us resolve this issue.

Phil

Hey,

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you are sending is complete and correct.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

nomad777

I have sent it

Phil

It seems that you did not disable all plugins previously while trying to troubleshoot.

The root cause is the Wordfence plugin. But it can be easily corrected by following steps from the following article:

https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

nomad777

thanks issue is resolved now