Unable to register theme
Hello,
I recently updated the PHP version on my host and since then BeTheme has acted as if I need to re-register. I'll need to do this, as updating the PHP version has also seemed to have wiped out access to the pages I've built/modified (I used a pre-built website option).
When I head to the Betheme dashboard it asks for my product key which I have tried re-entering, but it still shows as unregistered and I am unable to import the pre-built website because of this. I've also used BeTheme's license management tool in order to de-register, then re-register on the same domain/website but it's still showing as unregistered.
Any help would be great.
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hi,
That seems to have done the trick. Thanks a lot!
You are welcome.
If I can help with anything else, please let me know.
Best regards