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BeBuilder can't add elements to woocommerce products

monstreboomonstreboo
in BeBuilder

I'm having issues with the new betheme update. I can't add elements to the products using betheme.


I've tried in a couple of pages that I have using your theme and have the same issue.

Comments

  • AlbertAlbert

    Hi

    Because you faced with such a weird issue, which we believe has nothing to with the Betheme itself, I recommend to do the following:

    1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.

    2. Remove all 3rd party plugins (including cache of course).

    3. Make sure, there is no additional cache stuff on server side.

    Hope above steps would help you a lot.

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • monstreboomonstreboo

    Hi Albert, tried on two different servers/setups with betheme and having the same weird behaviour.

  • AlbertAlbert

    In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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