An error occurred while updating Betheme: The package could not be installed. The package contains n

I am taking over a project and can't update the theme. How do I license Betheme? The template says it is registered but I still can't update it. So I bought a license at ThemeForest.

I tried to deregister to re-register, but the page refreshes, and nothing changes. When I click "Check your licenses" I am taken to this page but my user and Purchase codes don't work.

I can't update Betheme, this is what I see:


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