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Bug that deletes the sections

alexcadevalltopdocalexcadevalltopdoc
in BeBuilder

Hello, I've installed betheme and i've designed the Home Page. I duplicated the home to the other pages to create all the urls. Then the next day, I open my page and I see it's not complete and the CSS that I put on the builder it's deleted on the last section (it also had more sections but they dissapeared):

image.png


I go to the duplicate pages to check if they are complete or also with deleted sections. The content is there, but all the CSS that is written on the builder is gone:

image.png


I go to "Edit with beBuilder" to import this page and recover the Home Page. It looks like it's all there:

image.png


But I can't paste any of the sections it deleted, and if I copy the last section from the first screenshot (the one that has just one card in the left, it should have 2), it paste it with just the left card on it.

Then, I press on "Update" and all the sections are also gone in the duplicate page:

image.png


Comments

  • PhilPhil

    Hi,

    What version of Betheme do you have?

    Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent and recheck it.

    Also, did you use any custom HTML structure on your page? If yes, please ensure all tags are closed and placed properly.


    Best regards

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  • alexcadevalltopdocalexcadevalltopdoc

    Hi,

    My version of betheme: 27.2.5

    My version of Wordpress: 6.3.1

    I don't use a child theme.

    I tried to turn off all pluggins and clean everything.

    I used HTML codes, every tag was closed, as you can see, it's not like it doesnt read my tards, the builder deleted sections and items. The day before, all the page was correct (with the CSS and everything okay) and the next day was half incomplete, with bugs and the builder was deleting sections as I was working on the pages.

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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