Purchase code already used
At first I used a one month trial hosting and installed the template, then they migrated my site to the hosting I bought with the new domain. But I am having problems with the template, so I have uninstalled it. I get this error when I try to enter the purchase code.
Purchase code already used. Please cancel the registration of the purchase code and delete the theme folder at: example-domain.factoriadigitalpremium.es
I would need the purchase registration cancelled, I have cancelled it and the hosting with that test domain has been removed, but I am still getting an error.
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks
Hello!
From what I understand, if I accept deregister on the disabled domain, I will be able to re-use the key to add it to the new domain without any problem. I do not want to lose the licence key
Thanks
Yes, that is right. With our license tool, you will be able to deregister it from the previous domain and use it on a new one.
Best regards