Can not Edit Theme anymore in Backend or Frontend

Gesundhaus1 · October 2023

Hello,

I can not edit the theme anymore in backend or in Bebuilder.

We renewed support but are also not able to create a ticket.

Please get in touch with us

Thank you

Gesundhaus1 · October 2023

Here also my invoice for renewing the support from October 3, 2023:

IVIP51869774

Phil · October 2023

Hello,

Please turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent and recheck it.

Thanks

Gesundhaus1 · October 2023

hello,

Its not the plugins.

You colleague took the case over via E-Mail support directly.

We are working on this.

Please check with him.

Phil · October 2023

If you contacted us through email, we will continue through it.

Best regards

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