Accordion doesn't work (open)
Hi.
My client informed me that at their website at the pages that we have added accordion element it doesn't work for some reason,
I confirmed with them if they did some changes, I've checked also the autosave or update log, no change has been done.
i have updated all plugins to the latest version, WP Core 6.3.1, BeTheme to 27.2.6
i even tried to downgrade the WP Core to 6.3 and 6.2.2 and nothing worked.
Everything else remains the same. i didn't install nor remove some other plugin.
Can you please check and tell me what might be causing this bug?
you can see at the following pages the accordions:
https://mba.econ.uoa.gr/πρόγραμμα/διάρθρωση-προγράμματος/mba-general-track/#analitiki-parousiasi
https://mba.econ.uoa.gr/πρόγραμμα/διάρθρωση-προγράμματος/mba-στη-λογιστική/#analitiki-parousiasi
Thanks in advance
Comments
Hello,
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Thanks for the guide. i've switched to Main theme and also found the plugin and parameter that was affecting although it shouldn't as it wasn't before.
The issue was caused by the Siteground - Speed Optimizer plugin and more specifically from the parameter of frontend optimization for Minifying the JS.
Generally i haven't faced this issue before, can you please run a sandbox from your side with the specific plugin and feature to see why this happened? it shouldn't..
Thanks again for your guide.
You may respond and consider this ticket closed for now :)
ps: but please check the debugging for the suggestion above :)
This Siteground optimizer is a garbage, outdated piece of stuff that should never be used. It brings more harm than good and we don't recommend to use it.