After Update, BeBuilder takes several minutes to load, and won't save some page
I updated one of my BeTheme sites, and now the BeBuilder takes about three minutes to load most pages. Once loaded, it does not let me save the page.
Plugins are all disabled.
Wordpress version is 6.3.2
Betheme version is 27.2.9.1
System Status looks good (attached)
Site is here: https://www.hastingspt.com/
Comments
Hello,
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent and recheck it.
If this does not help, Please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks
Hello,
I've disabled plugins (except for the cache flush plugin), flushed cache, and enabled the parent theme, but the problem persists.
I sent login credentials through the themeforest contact form.
Thanks!
Sorry, but we didn't get any message from you yet.
Please check your mailbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Ensure that you send all of the required information mentioned in the previous message.
Thanks
We finished this support via a separate email. The problem was some conflict with Firefox. From now on I'm using Chrome to manage this site.
Thanks!
Good to hear that.
Best regards