My purchase code is not working

edited November 20 in Theme support


I am trying to use my purchase code, but it's giving me an error.


  • Hi,

    Do not share your license key on the forum, as others can see it (I have removed it for you).

    As the error message says, the license key is already assigned to another domain, so before you use it on a new one, you must deregister it from the previous domain, remove the website from there, and then you can use the license key on a new domain.

    Best regards

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