Support renewed but not validate on muffin forum
Hi,
i've just renew support but when I go to Licence key verification, it returns "Support period date from provided license key is older than already existing one in database!"
Thx for help.
tonino23
Hi,
i've just renew support but when I go to Licence key verification, it returns "Support period date from provided license key is older than already existing one in database!"
Thx for help.
tonino23
Comments
Hi,
Where did you receive this message? Can you attach a screenshot showing it, please?
Did you verify your support period on the Forum?:
https://support.muffingroup.com/faq/my-support-period-has-expired-on-support-forum/
Best regards
I did exactly that and i Had the answer : Support period date from provided license key is older than already existing one in database!
Do you have more than one license? Did you try with different license keys?
If yes, Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Thanks